At fb002, we believe gambling should always be fun — a form of entertainment, never a financial strategy or a way to escape problems. This page outlines everything fb002 does to keep Filipino players safe, the tools available to you right now, and where to get help if gambling has stopped being fun.
Six free tools built into your fb002 account — available anytime, no questions asked.
Set daily, weekly, or monthly maximum deposit amounts. Limits take effect immediately; increases require a 24-hour cooling period.
Cap the maximum net losses you can sustain over any rolling 24-hour, 7-day, or 30-day period.
Set play-session time limits. When your time is up, fb002 will display a reminder and offer to end the session automatically.
Pause your account for 24 hours, 1 week, 1 month, or up to 3 months. Your balance is preserved; no access to games during the period.
Permanently close your fb002 account for a minimum of 12 months. Processed within 24 hours and cannot be reversed early.
Periodic on-screen reminders showing your session duration and net result, keeping you aware of time and money spent.
Here in the Philippines, gambling is part of the culture — from the neighborhood bingo game to the basketball betting pool in the office, Filipinos have always enjoyed a flutter. fb002 Casino exists to bring that same sense of entertainment and excitement into a safe, regulated, digital environment. But fb002 also understands that for a small number of players, gambling can shift from entertainment into something harder to manage.
Problem gambling does not discriminate. It can affect anyone — from a student in Quezon City to a professional in Makati, from a housewife in Cebu to a call center worker in Davao. The signs are not always obvious at first. That is why fb002 builds responsible gaming tools directly into the platform — not buried in a menu somewhere, but accessible from your account dashboard at all times — and why this page exists: to give you clear, honest information about how to stay in control.
fb002 is regulated by PAGCOR, and responsible gaming is not just a moral commitment — it is a regulatory requirement that fb002 takes seriously. PAGCOR requires all licensed platforms to enforce minimum age standards, provide self-exclusion mechanisms, train staff to identify at-risk behaviour, and cooperate with the National Council on Problem Gambling Philippines. fb002 goes beyond the minimum: our responsible gaming framework is designed to actually work for real Filipino players, not just satisfy a compliance checklist.
The minimum age to play real-money casino games at fb002 is 21 years old. This is not fb002's own rule — it is the minimum age mandated by PAGCOR for all casino-style gaming in the Philippines, and it is non-negotiable.
Every new fb002 account registration requires age verification. We check date of birth during sign-up and require government-issued ID documents during the KYC process before any withdrawal is processed. If we suspect an account belongs to someone under 21 — whether through our own monitoring or a third-party report — we will suspend the account immediately, freeze all balances pending investigation, and report the matter to PAGCOR.
If you know someone under 21 who is accessing fb002, please contact our support team immediately. Protecting young people from gambling harm is a responsibility fb002 shares with every Filipino who uses this platform.
Parents and guardians: Please ensure that minors in your household cannot access your fb002 account credentials. Log out after each session and use device-level parental controls where available. fb002 does not accept liability for underage access resulting from a failure to secure account credentials.
Problem gambling is characterised by a persistent pattern of gambling behaviour that disrupts personal, family, professional, or financial wellbeing. Recognising it early — in yourself or someone you care about — is the first step toward getting it under control.
If three or more of the above apply to you, please use fb002's self-exclusion tool immediately and seek professional support. There is no shame in asking for help — problem gambling is a recognised health condition, and effective support is available in the Philippines.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly. Enter your limit in Philippine Peso (₱). The limit activates instantly. Lowering a limit is instant; raising one requires a 24-hour waiting period so you cannot impulse-raise it during a session.
Under Responsible Gaming settings, set a maximum session duration — from 30 minutes to 4 hours. When the time limit is reached, fb002 will notify you and optionally end your session automatically if you have enabled the auto-logoff option.
In Responsible Gaming settings, choose your cooling-off duration: 24 hours, 1 week, 1 month, or up to 3 months. Your account is suspended immediately — you cannot log in, deposit, or wager during the period. Your balance is fully preserved and accessible once the period expires.
Self-exclusion permanently closes your fb002 account for a minimum of 12 months. Submit a request via Responsible Gaming settings or contact the support team directly. The account is closed within 24 hours. Self-exclusion is irrevocable for the minimum period — it cannot be reversed if you change your mind. Any remaining balance will be returned to your nominated payment method.
If any of these statements is not true for you, please use fb002's responsible gaming tools or seek professional support.
The National Council on Problem Gambling Philippines provides free, confidential support for Filipino players and their families affected by problem gambling.
fb002's own support team is available 24/7 via live chat and can activate any responsible gaming tool on your behalf immediately.
Email: [email protected]
PAGCOR — the Philippine Amusement and Gaming Corporation — requires all licensed online gaming operators to implement a responsible gaming programme. fb002 complies fully with PAGCOR's responsible gaming requirements, including: mandatory 21+ age verification at registration; provision of self-exclusion mechanisms accessible to all players; staff training in responsible gaming awareness; and cooperation with the National Council on Problem Gambling Philippines in research and support initiatives.
Mandatory 21+ verification at sign-up and during KYC. No exceptions, no workarounds.
All fb002 support agents receive responsible gaming awareness training to identify and assist at-risk players.
fb002 cooperates with the National Council on Problem Gambling Philippines and PAGCOR oversight bodies.
fb002 Casino is built for Filipino players who want great games in a safe, regulated environment. Use our responsible gaming tools to stay in control, and remember — gambling should always be fun. 21+ only. PAGCOR regulated.
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